Due to the time interval between ambulance dispatch and effective intervention in true medical emergencies, people die unnecessarily. To fill this gap, United Hatzalah (founded by Eli Beer, who witnessed his first terror attack at the age of seven) conceived and established an emergency medical network using local emergency medical services volunteers to significantly shorten response times within communities. Rather than accept the premise that life-saving resources must come from ambulances via a fixed dispatch station, United Hatzalah utilizes a GPS co-location dispatch technology in its LifeCompass Command Centre to identify the most qualified medical volunteer closest to an emergency scene via a mobile device platform.
Trained civilian volunteers throughout communities now provide a distributed network of emergency first responders who regularly leave their personal pursuits to provide emergency medical response. Their devotion, along with a fleet of “ambucycles” (medically equipped motorcycles and mopeds) that nimbly negotiate traffic, provides lifesaving aid in the initial moments of an emergency while an ambulance is en route.
United Hatzalah activates thousands of highly trained volunteers who carry their advanced GPS LifeCompass communication and emergency medical equipment, 24 hours a day. Volunteers are certified as Emergency Medical Technicians (EMTs), paramedics or doctors, who undergo rigorous and continuous education courses. Within seconds from dispatch, the closest volunteers are located and are on their way, filling the gap between an emergency and the arrival of an ambulance.
In Israel, United Hatzalah medics have responded to calls affecting over 207.000 people (about 550 calls a day) serving tens of thousands each year; over 25% of these calls were considered life threatening. United Hatzalah is set to increase its forces to 3.000 volunteers, providing countrywide coverage with an optimal response time of 90 seconds (current time is 2-4 minutes). The organization also establishes, trains and guides Hatzalah organizations for worldwide deployment of its transformative technology model. In 2011, it helped establish Hatzalah of Brazil and in Panama, and held exploratory discussions with groups from Finland, India and Bulgaria.