Bloomberg Philanthropies will fund the salaries of these staff members and provide a range of support for the project’s duration. In each city, the Innovation Delivery Team will focus on top priority issues identified by City Hall, achieving results and producing value. In Atlanta, the team will implement a comprehensive 311 system to improve customer service. In Memphis and Louisville, the teams will implement new job-growth strategies. In Chicago and New Orleans, the teams will cut waiting and processing times for key city services.
The Innovation Delivery Team grants are the first made through the Mayors Project, the new government innovation program at Bloomberg Philanthropies. The Mayors Project has two goals: increase innovation capacity within municipal government and disseminate effective programs and policies across cities. Additional investments will be made through the Mayors Project over the coming year.